Get started with order types

Get the answer to what order types are, what they are used for, what listing types are, and more.

Updated over a week ago

This article covers the following:

  • What order types are

  • What order types you can have

  • How order types are displayed to the seller 

  • How order types are displayed to the buyer

  • How to use order types for only specific categories

  • How order types show in the newsletter

Please read this article on how to add, edit or delete an order type and this one about what pricing units are and how to add one. To learn about order types, you can also check out the video below!

What are order types?

Order types represent the different transaction types that your marketplace offers. They determine how the order process works on your marketplace. It can, for example, be renting, selling, or giving.

You can decide whether your users are renting or selling or just posting announcements and communicating via free messages. You can also have many order types, such as renting and selling, in the same marketplace.

What order types can I have?

We offer a few predetermined order types, but you can create a custom order type for practically anything.

The predetermined order types you can choose from are:

  • Selling products

  • Renting products

  • Offering services

  • Giving things away

  • Requesting

  • Posting announcements

You can rename the predetermined order types if you wish.

You can have one order type or several.

You can read how to change or add an order type in this article.

How are order types displayed to your users?

To your users, the order types are called "listing types."

The order type affects the seller's experience when they post a new listing. When a seller creates a new listing, they first choose the category they want to list in (if you have more than one category) and then the order type they want to use. If you have enabled multiple order types for the category the seller has chosen, they need to choose one of them when posting a new listing. 

If you have enabled the price field in the order type, the seller needs to add a price to their listing. If you have enabled online transactions, the seller will need to fill out their payment details to receive money. You can read more about enabling or disabling online transactions in this article.

How are the order types displayed on the main page?

If you have enabled multiple order types in your site, users will see an "All listing types" dropdown above the browse view. This dropdown lets buyers filter listings based on the order type.

 

If you are using the list view, you can also display the listing type next to the listing. You can do this from “Design / Arrangement” by selecting “Show listing type in the List view” under "Displaying listing information."

Can different categories have different order types?

Yes, you can choose for which categories an order type will be used. 

By default, a new order type is used in all categories. You can change this from “Listings / Categories” in the Admin panel. To use an order type only with some categories, you need to edit the category and only select the order types in question.

How are order types displayed in the newsletter?

If you only have one order type, the order type name will not be displayed in the newsletter. However, if you have multiple order types, the order type of each listing will show in the newsletter. 

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