Exporting the transaction information from your marketplace to a CSV file is a great way for you to analyze this information. You can download this data, importing it into a third party software like Excel or Google Spreadsheets, and create tables and graphs out of it.
How to download your marketplace transactions
You can easily export the details of the transactions to a CSV file (that can be viewed in Excel) with the following steps:
Log in to your marketplace as an administrator.
Open your Admin panel.
Open the "Transactions & Reviews / Manage transactions" tab.
Click the "Export to CSV" link in the top right, above the table.
The download will start automatically.
Note: only administrators can export transaction information.
What does the transaction export file contain?
The CSV file export contains the following information:
transaction_id: the unique transaction identifier
listing_id: the unique identifier of the listing that the transaction is related to (can be matched with the Listings CSV export)
listing_title: the title of the listing that this transaction is related to
status: the current state of the transaction
currency: the currency of the transaction and commission(s)
sum: the total amount that the buyer paid for this transaction
commission_from_provider: the commission charged to the buyer
commission_from_buyer: the commission charged to the seller
payment_gateway: the payment gateway used for the transaction
started_at: the datetime (UTC) when the buyer started the transaction
last_activity_at: the datetime (UTC) of the latest message or status change
buyer_user_id: the unique id of the buyer
provider_user_id: the unique id of the provider/seller
What is the export format?
You'll be able to download a CSV (Comma Separated Value) file. This is a text file where a comma separates all fields. You can open that file with any text or spreadsheet editor (like Notepad or Excel). It is not encrypted or password protected.
Here are more technical details on the file format:
Fields are separated by the comma (,) symbol.
Fields are enclosed with the quote (") symbol.
There is a header row.
File encoding is UTF-8.
What can you do with this data?
Lots of things! For example, you can:
Track how many transactions happen per week
Track your marketplace transactions growth
Find out who are the most important providers and buyers
Discover what is the most used payment gateway on your marketplace
Store it to keep it as a backup,