Follow these instructions to set up your own domain for your marketplace when using Gandi as your registrar. You will need to configure your DNS records and make your domain name point to Sharetribe servers. Note that it may take up to 48 hours before these changes work across the internet.
After your DNS settings have been updated, visit the "General / Domain" page on your Admin panel to check them and start using your custom domain.
You can also read the official Gandi documentation if needed.
Please note that the following instructions only apply to marketplaces under a Pro or above subscription.
Instructions for a www subdomain
Follow these instructions to set up your marketplace at a domain like http://www.mymarketplacedomain.com. If you want to use another subdomain (like http://marketplace.mydomain.com), jump down a bit for instructions on how to use other subdomains.
Open your Gandi DNS settings
Log in to your Gandi account and open your account manager. The address depends on your country.
Select the domain you want to use.
From the "Zone files" section at the bottom, click "Edit the zone".
To be able to edit, you must first click the "Create a new version" button.
Configure the DNS records for the www address
Look over the existing "CNAME" records.
If a "CNAME" record exists where "Name" is set to "
www", edit it and set "Value" to "proxy.sharetribe.com." (note the final dot!).If such a record doesn't exist, click on the "Add" button from the bottom. From the "Type" list, select "CNAME". Fill in the following fields: "TTL" to "
3 hours" (other TTL values work as well), "Name" to "www", "Value" to "proxy.sharetribe.com." (note the final dot!).Click "Submit".
Configure the DNS records for the root domain
It's also important to redirect requests sent to your root domain (without "www", i.e., "domain.com").
Look over the existing "A" records.
If an "A" record exists where "Name" is set to "
@", edit it and set "Value" to "52.202.58.6" or "52.202.50.54" (pick the one you prefer!).If such a record doesn't exist, click on "Add". From the "Type" list, select "A". Fill in the following fields: "TTL" to "
3 hours" (other TTL values work as well), "Name" to "@", "Value" to "52.202.58.6" or "52.202.50.54" (pick the one you prefer!).Click "Submit".
Enable your changes and use the new version
When all changes are done, click the "Use this version" button (above the records table).
Instructions for other subdomains
If you want to set up your marketplace at a subdomain like http://market.mydomain.com (as opposed to http://www.mymarketplace.com), follow these instructions.
Open your Gandi DNS settings
Log in to your Gandi account and open your account manager. The address depends on your country.
Select the domain you want to use.
From the "Zone files" section at the bottom, click "Edit the zone".
To be able to edit, you must first click the "Create a new version" button.
Configure the DNS records for your subdomain
Look over the existing "CNAME" records.
If a "CNAME" record exists where "Name" is set to the desired subdomain, edit it and set "Value" to "
proxy.sharetribe.com." (note the final dot!).If such a record doesn't exist, click on the "Add" button from the bottom. From the "Type" list, select "CNAME". Fill in the following fields: "TTL" to "
3 hours" (other TTL values work as well), "Name" to the desired subdomain, "Value" to "proxy.sharetribe.com." (note the final dot!).Click "Submit".
Enable your changes and use the new version
When all changes are done, click the "Use this version" button (above the records table).