Set up PayPal on a marketplace

To allow providers and buyers to pay and receive money via PayPal, you need to configure it by connecting your own PayPal account.

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Written by Sharetribe
Updated over a week ago

As an administrator of your marketplace, you need to connect your PayPal account to your marketplace before your sellers can connect their PayPal accounts. Your sellers need to connect their PayPal accounts before anyone can make purchases from them. The process is similar for both administrators and sellers.

Administrators need to connect their PayPal account to be able to accept the commissions from transactions made in the marketplace. Sellers need to connect their account to receive the money from purchases.

If you are an administrator of the marketplace and also a seller, you need to connect your PayPal account twice: in the Admin panel as the administrator and in your personal settings as a seller.

How can an administrator connect their PayPal account?

Administrators can connect their PayPal account in their Admin panel's Payment system settings. Enter your PayPal account email address and click the "Connect PayPal account" button. You will be taken to PayPal's site, where you need to log in and give Sharetribe permission to make payment operations on your behalf.

How can a seller connect their PayPal account?

Sellers can connect their PayPal accounts in their user profile's payment settings. You can find step-by-step instructions in this article.

What kind of a PayPal account do you need?

Both administrators and sellers need a PayPal Business account. This is required in order to process credit card payments from non-PayPal users. If you don't have a PayPal Business account, upgrading your existing account or creating a new PayPal Business account is quick and free of charge. There are no additional costs involved. Read more about Buseiness accounts here.

To upgrade to a PayPal business account, go to If you are an individual, enter your own name when PayPal asks for a "business name."

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