All Collections
Sharetribe Go - DNS and domain setup
Connect domain name with marketplace
Connect domain name with marketplace

This article tells you basic instructions and terms that you need to know to add your custom domain to your marketplace

Sharetribe avatar
Written by Sharetribe
Updated over a week ago

With a Pro subscription (or above), marketplace administrators have the option to use their own URL instead of the Sharetribe domain. You can have a white-label marketplace with your own domain name.

To use your own domain, you will have to create or change some DNS records with your registrar (the place where you bought your domain). Each registrar process is different, and we provide instructions for the most popular domain registrars below. If yours is not listed, please follow the generic instructions or contact Sharetribe support for help in setting everything up.

Once your DNS records are configured, it can take up to 48 hours before the domain name starts working for everyone. You can track the progress and check your domain's DNS settings with What's My DNS.

After your DNS settings have been updated, visit the "General / Domain" page on your Admin panel to check them and start using your custom domain.

Please note that the following instructions only apply to marketplaces with a Pro or above subscription.

Terminology

  • Domain name: The part of an internet address that precedes .com, .net, etc. For example, in www.yourdomain.com, yourdomain.com is the domain name.

  • Subdomain: The part of an internet address before the domain name. For example, in www.yourdomain.com, www is the subdomain. A subdomain can be almost anything, not only www.

  • DNS: The Domain Name System is the naming system used on the internet that tells which server a domain name is pointed.

  • Domain registrar: The company from which your domain is bought. The registrar also keeps records about which server(s) a domain points to. Changes to these records need to be made through your registrar.

General image (differs between providers)

The field names and input system may differ between domain registrars or providers, but generally, your DNS records should end up looking something like this:

Instructions for different registrars

If your registrar is not listed below, you can try following these generic instructions.

Didn't find your registrar? Try following the generic instructions instead.

Did this answer your question?