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Change your marketplace domain
Change your marketplace domain

Learn what steps have to be taken to change your marketplace domain to a new one.

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Written by Sharetribe
Updated over a week ago

Projects evolve, and sometimes it makes sense to change your marketplace domain even if you have already connected another one. This article talks about what happens in such a situation for existing Pro (or above) subscriptions.

What do I need to do if I want to change the domain of my marketplace?

You should contact us and let us know the new domain you would like to use. We'll share some instructions with you on how your domain can be changed. As with your initial domain setup, you need to make some changes to your DNS records.

It can take up to 48 hours to make the domain change. Don't remove the DNS records for your old domain, before we make the change on our end and confirm it to you. Removing the old DNS records may otherwise lead to your page being inaccessible to your users.

The old address will redirect automatically to your new one as long as it points to our servers.

What are the fees for this change?

This change is free of charge.

What if I'm on the free trial or the Hobby plan?

If you are on the free trial or the Hobby plan, it is not possible to connect a custom domain to your marketplace. However, you can change your Sharetribe subdomain! To do that, go to the General> Domain tab in your admin panel, write your new subdomain in the text field and save. The platform will tell you automatically whether your chosen subdomain is available.

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