Sometimes things don't go as planned and you might want to stop your project. You can cancel your subscription at the end of your paid period. However, refunds won't be applied.

Refund after automatic renewal

Your subscription is automatically renewed at the end of each paid period. But we also understand that things happen and if you contact us within the next couple days after your payment to cancel your subscription, we'll accept to refund your latest payment.

However if you decide to cancel in the middle of a paid month, the amound won't be refunded and your marketplace will be enabled until the end of your paid period.

Refund for semi-annual subscriptions before renewal

When you subscribe with a semi-annual (6 months) billing, you enjoy a 20% discount. This comes with a 6 months commitment and we rely on this to build Sharetribe!

Unfortunately if you decide to stop your project after a while (a few weeks or months) we won't refund the "remaining" amount. This wouldn't be fair to others who pay an higher price to enjoy less commitment. We also rely on your commitment to improve and build new features at Sharetribe.

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