Payments and Transactions

How to configure and manage payments in your marketplace using Stripe and/or PayPal.

44 articles in this collection
Written by Team Sharetribe
Basic online payment system setup

How to disable payments or add free listings to your marketplace

You don't want or can't use the online payment system? You can simply disable it and post free listings in your marketplace.
Written by Team Sharetribe
Updated over a week ago

Differences between Stripe and PayPal

Sharetribe offers Stripe and PayPal as payment providers. Credit cards and payment methods, requirements and fees: here are the differences.
Written by Team Sharetribe
Updated over a week ago

Currencies supported for the online payment system in a Sharetribe marketplace

Based on your country, you can use one of the 24 available currencies for your online payment system.
Written by Team Sharetribe
Updated over a week ago

How to change the currency of your marketplace

Changing currency for your marketplace, all you need to know
Written by Team Sharetribe
Updated over a week ago

Choosing a minimum transaction size

What the minimum transaction size is and why you need to choose one
Written by Team Sharetribe
Updated over a week ago

Is it possible to take a deposit or do escrow during a transaction?

In order to secure transactions, some marketplaces want to offer escrow or deposit.
Written by Team Sharetribe
Updated over a week ago

Setting a transaction fee (commission)

Setting a commission. What are transaction fees and how to use them
Written by Team Sharetribe
Updated over a week ago

Does Sharetribe support a subscription / membership fee option?

Sharetribe doesn't offer a built-in way to charge a subscription fee, but there's a pretty good workaround many of our customers are using.
Written by Team Sharetribe
Updated over a week ago

How to disable Stripe or PayPal after it has been connected

If you've been using both Stripe and PayPal in your marketplace, you might one to focus on one and disable the other. Here is how to do it.
Written by Team Sharetribe
Updated over a week ago
Online payments with Stripe

Guide to getting started with Stripe online payments

Stripe is a great payment gateway and you should know how it works in your marketplace. Here are all articles to know everything about it!
Written by Team Sharetribe
Updated over a week ago

What is Stripe?

Online payments in a Sharetribe marketplace are powered by Payment Providers and Stripe is one of them, allowing the use of credit cards.
Written by Team Sharetribe
Updated over a week ago

Countries and currencies supported by Stripe

Stripe can be enabled in 24 currencies and 15 countries at Sharetribe. Find out which currency works in your country.
Written by Team Sharetribe
Updated over a week ago

How to enable Stripe payments

In order to receive payments in the marketplace you need to enable payments, which you can do by connecting Stripe as a payment provider.
Written by Team Sharetribe
Updated over a week ago

How to configure your Stripe account and get API keys for your marketplace

To enable payments and receive commissions in your marketplace, you need a free Stripe account and to add your API keys in your admin panel.
Written by Team Sharetribe
Updated over a week ago

What providers need to do to receive payments by credit card with Stripe

If Stripe is enabled, buyers can pay by credit or debit card. Providers must configure their account to be able to receive such payments.
Written by Team Sharetribe
Updated over a week ago

Supported countries for providers' accounts (Custom / Managed Accounts) when using Stripe

There is a limited number of countries where your vendors can have bank accounts. Find out which here.
Written by Team Sharetribe
Updated over a week ago

Setting a transaction fee (commission) with Stripe

After you connect your Stripe account, you need to determine what is going to be your commission for each transaction. Learn how!
Written by Team Sharetribe
Updated over a week ago

What are Stripe's payment processing fees?

Admin will be charged a Stripe processing fee for each transaction made in their Sharetribe marketplace. They are detailed here.
Written by Team Sharetribe
Updated over a week ago

How the Stripe payment flow works

Transactions going through Stripe follow a few steps, from accepting the request to the paiement and reviews. Here's a complete description.
Written by Team Sharetribe
Updated over a week ago

Are buyer payment details stored during a transaction via Stripe?

The buyer credit card number isn't stored during a transaction and admin or sellers can't access them.
Written by Team Sharetribe
Updated over a week ago

How to delay payments and hold funds with Stripe

With Stripe as the payment provider, payout to sellers can be held for up to 90 days or until buyers marks transactions as completed.
Written by Team Sharetribe
Updated over a week ago

Example transactions with Stripe online payments

Stripe fees can seem hard to understand. Here you can find examples of how much you would pay in fees by using Stripe.
Written by Team Sharetribe
Updated over a week ago

Can providers issue refunds with Stripe?

If a transaction goes wrong, buyers might ask for a refund from providers. With Stripe, this needs to happen in the admin Stripe account.
Written by Team Sharetribe
Updated over a week ago

How to announce that Stripe too is now available to your providers: an email template

If you've been using PayPal as the payment gateway and want to tell your provider that a new one is here, here is a message template.
Written by Team Sharetribe
Updated over a week ago

How to solve the “There is something wrong with the payment system setup in this marketplace: the platform has not been registered…” error

Instruction on how to register your platform at Stripe to solve this error
Written by Team Sharetribe
Updated over a week ago
Online payments with PayPal

Guide to getting started with PayPal payments

Setting up payments with PayPal. This article compiles most information you need.
Written by Team Sharetribe
Updated over a week ago

Countries and currencies supported by PayPal

PayPal can be enabled in 24 currencies and many countries at Sharetribe. Find out which currency works in your country.
Written by Team Sharetribe
Updated over a week ago

Accepted payment methods with PayPal in your marketplace

Through PayPal, buyers can pay with credit cards, debit cards, PayPal accounts and more. Here are all the possibilities in your country.
Written by Team Sharetribe
Updated over a week ago

How to enable PayPal payments

The online payment system is the core of your marketplace and you can rely on PayPal to process paid transactions in your marketplace.
Written by Team Sharetribe
Updated over a week ago

How to connect your PayPal account to your marketplace

To allow providers, buyers and yourself to pay and receive money via PayPal, you need to configure it by connecting your own PayPal account.
Written by Team Sharetribe
Updated over a week ago

What sellers need to do in order to accept payments with PayPal

To be able to receive money from buyers into their own PayPal accounts, providers have to connect it. Here is how.
Written by Team Sharetribe
Updated this week

Why do sellers have to grant permissions to connect their PayPal account?

Providers must agree to some permissions in order to be able to receive money from buyers: here is the whole list, with details.
Written by Team Sharetribe
Updated over a week ago

What are PayPal's payment processing fees?

PayPal charges a fee over each transaction. Both providers and admin will pay one: find out how much exactly.
Written by Team Sharetribe
Updated over a week ago

How the PayPal payment flow works

Transactions going through PayPal follow a few steps, from accepting the request to the paiement and reviews. Here's a complete description.
Written by Team Sharetribe
Updated over a week ago

Enabling micropayment fees for your PayPal account

If your marketplace processes small amounts for each transaction, micropayments can help to decrease the payment fees charged by PayPal.
Written by Team Sharetribe
Updated over a week ago

How the transaction fee is charged from the sellers when using PayPal

If you enable a commission for a transaction the sellers in your marketplace are automatically charged. Find out how.
Written by Team Sharetribe
Updated over a week ago

With PayPal, what happens with the transaction fee if the seller is also the marketplace admin?

When the admin is also the seller the commission is not shown on a transaction (but isn't lost!). Read more to learn why.
Written by Team Sharetribe
Updated over a week ago

Can providers issue refunds with PayPal?

If a transaction goes wrong, buyers might ask for a refund from providers. With PayPal, this needs to happen in the provider user account.
Written by Team Sharetribe
Updated over a week ago

When is the money released to the seller when using PayPal payments?

After a payment with PayPal, money is transferred immediately to providers.
Written by Team Sharetribe
Updated over a week ago

Example transactions with PayPal payments

Considering fees and payment flow, transactions can be quite complex. Here are some examples to better understand how PayPal works.
Written by Team Sharetribe
Updated over a week ago

How to solve the "We are not able to process your payment [...] at this time" PayPal error

When connecting your own PayPal account, you may encounter this error. It is usually easy to fix: here is how.
Written by Team Sharetribe
Updated over a week ago

How to solve the "You need to confirm your account” error when connecting a PayPal account

Email, bank account, identity: these are some things to check if PayPal requires a confirmed account from providers in your marketplace.
Written by Team Sharetribe
Updated over a week ago