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Payments and Transactions
Payments and Transactions
How to configure and manage payments in your marketplace using Stripe and/or PayPal.
46 articles in this collection
Written by
Team Sharetribe
Payment providers Sharetribe offers - Stripe and PayPal
Sharetribe offers Stripe and PayPal as payment providers
Written by
Team Sharetribe
Updated over a week ago
Disputing a transaction
What happens and does not when a buyer clicks the dispute button in a paid transaction. The article explains how an order is canceled.
Written by
Team Sharetribe
Updated over a week ago
Differences between Stripe and PayPal
Sharetribe offers Stripe and PayPal as payment providers. Credit cards and payment methods, requirements and fees: here are the differences.
Written by
Team Sharetribe
Updated over a week ago
Currencies supported for the online payment system in a Sharetribe marketplace
Based on your country, you can use one of the 24 available currencies for your online payment system.
Written by
Team Sharetribe
Updated over a week ago
Payment system setups
How to disable payments or add free listings to your marketplace
You don't want or can't use the online payment system? You can simply disable it and post free listings in your marketplace.
Written by
Team Sharetribe
Updated over a week ago
How to change the currency of your marketplace
Changing currency for your marketplace, all you need to know
Written by
Team Sharetribe
Updated over a week ago
Choosing a minimum transaction size
What the minimum transaction size is and why you need to choose one
Written by
Team Sharetribe
Updated over a week ago
Setting a transaction fee (commission)
Setting a commission. What are transaction fees and how to use them
Written by
Team Sharetribe
Updated over a week ago
Is it possible to take a deposit or do escrow during a transaction?
In order to secure transactions, some marketplaces want to offer escrow or deposit.
Written by
Team Sharetribe
Updated over a week ago
Does Sharetribe support a subscription / membership fee option?
Sharetribe doesn't offer a built-in way to charge a subscription fee, but there's a pretty good workaround many of our customers are using.
Written by
Team Sharetribe
Updated over a week ago
How to disable Stripe or PayPal after it has been connected
If you've been using both Stripe and PayPal in your marketplace, you might one to focus on one and disable the other. Here is how to do it.
Written by
Team Sharetribe
Updated over a week ago
Online payments with Stripe
Guide to getting started with Stripe online payments
Stripe is a great payment gateway and you should know how it works in your marketplace. Here are all articles to know everything about it!
Written by
Team Sharetribe
Updated over a week ago
What is Stripe?
Online payments in a Sharetribe marketplace are powered by Payment Providers and Stripe is one of them, allowing the use of credit cards.
Written by
Team Sharetribe
Updated over a week ago
Countries and currencies supported by Stripe
Stripe can be enabled in 24 currencies and 15 countries at Sharetribe. Find out which currency works in your country.
Written by
Team Sharetribe
Updated over a week ago
How to enable Stripe payments
In order to receive payments in the marketplace you need to enable payments, which you can do by connecting Stripe as a payment provider.
Written by
Team Sharetribe
Updated over a week ago
How to configure your Stripe account and get API keys for your marketplace
To enable payments and receive commissions in your marketplace, you need a free Stripe account and to add your API keys in your admin panel.
Written by
Team Sharetribe
Updated over a week ago
What providers need to do to receive payments by credit card with Stripe
If Stripe is enabled, buyers can pay by credit or debit card. Providers must configure their account to be able to receive such payments.
Written by
Team Sharetribe
Updated over a week ago
Supported countries for providers' accounts (Custom / Managed Accounts) when using Stripe
There is a limited number of countries where your vendors can have bank accounts. Find out which here.
Written by
Team Sharetribe
Updated over a week ago
Setting a transaction fee (commission) with Stripe
After you connect your Stripe account, you need to determine what is going to be your commission for each transaction. Learn how!
Written by
Team Sharetribe
Updated over a week ago
What are Stripe's payment processing fees?
Admin will be charged a Stripe processing fee for each transaction made in their Sharetribe marketplace. They are detailed here.
Written by
Team Sharetribe
Updated over a week ago
How the Stripe payment flow works
Transactions going through Stripe follow a few steps, from accepting the request to the paiement and reviews. Here's a complete description.
Written by
Team Sharetribe
Updated over a week ago
Are buyer payment details stored during a transaction via Stripe?
The buyer credit card number isn't stored during a transaction and admin or sellers can't access them.
Written by
Team Sharetribe
Updated over a week ago
How to delay payments and hold funds with Stripe
With Stripe as the payment provider, payout to sellers can be held for up to 90 days or until buyers marks transactions as completed.
Written by
Team Sharetribe
Updated over a week ago
Example transactions with Stripe online payments
Stripe fees can seem hard to understand. Here you can find examples of how much you would pay in fees by using Stripe.
Written by
Team Sharetribe
Updated over a week ago
How to issue refunds with Stripe
If a transaction goes wrong, buyers might ask for a refund from providers. With Stripe, this needs to happen in the admin Stripe account.
Written by
Team Sharetribe
Updated over a week ago
How to announce that Stripe too is now available to your providers: an email template
If you've been using PayPal as the payment gateway and want to tell your provider that a new one is here, here is a message template.
Written by
Team Sharetribe
Updated over a week ago
How to solve the “There is something wrong with the payment system setup in this marketplace: the platform has not been registered…” error
Instruction on how to register your platform at Stripe to solve this error
Written by
Team Sharetribe
Updated over a week ago
Online payments with PayPal
Guide to getting started with PayPal payments
Setting up payments with PayPal. This article compiles most information you need.
Written by
Team Sharetribe
Updated over a week ago
Countries and currencies supported by PayPal
PayPal can be enabled in 24 currencies and many countries at Sharetribe. Find out which currency works in your country.
Written by
Team Sharetribe
Updated over a week ago
Accepted payment methods with PayPal in your marketplace
Through PayPal, buyers can pay with credit cards, debit cards, PayPal accounts and more. Here are all the possibilities in your country.
Written by
Team Sharetribe
Updated over a week ago
How to enable PayPal payments
The online payment system is the core of your marketplace and you can rely on PayPal to process paid transactions in your marketplace.
Written by
Team Sharetribe
Updated over a week ago
How to connect your PayPal account to your marketplace
To allow providers, buyers and yourself to pay and receive money via PayPal, you need to configure it by connecting your own PayPal account.
Written by
Team Sharetribe
Updated over a week ago
What sellers need to do in order to accept payments with PayPal
To be able to receive money from buyers into their own PayPal accounts, providers have to connect it. Here is how.
Written by
Team Sharetribe
Updated over a week ago
Why do sellers have to grant permissions to connect their PayPal account?
Providers must agree to some permissions in order to be able to receive money from buyers: here is the whole list, with details.
Written by
Team Sharetribe
Updated over a week ago
What are PayPal's payment processing fees?
PayPal charges a fee over each transaction. Both providers and admin will pay one: find out how much exactly.
Written by
Team Sharetribe
Updated over a week ago
How the PayPal payment flow works
Transactions going through PayPal follow a few steps, from accepting the request to the paiement and reviews. Here's a complete description.
Written by
Team Sharetribe
Updated over a week ago
Enabling micropayment fees for your PayPal account
If your marketplace processes small amounts for each transaction, micropayments can help to decrease the payment fees charged by PayPal.
Written by
Team Sharetribe
Updated over a week ago
How the transaction fee is charged from the sellers when using PayPal
If you enable a commission for a transaction the sellers in your marketplace are automatically charged. Find out how.
Written by
Team Sharetribe
Updated over a week ago
With PayPal, what happens with the transaction fee if the seller is also the marketplace admin?
When the admin is also the seller the commission is not shown on a transaction (but isn't lost!). Read more to learn why.
Written by
Team Sharetribe
Updated over a week ago
Can providers issue refunds with PayPal?
If a transaction goes wrong, buyers might ask for a refund from providers. With PayPal, this needs to happen in the provider user account.
Written by
Team Sharetribe
Updated over a week ago
When is the money released to the seller when using PayPal payments?
After a payment with PayPal, money is transferred immediately to providers.
Written by
Team Sharetribe
Updated over a week ago
Example transactions with PayPal payments
Considering fees and payment flow, transactions can be quite complex. Here are some examples to better understand how PayPal works.
Written by
Team Sharetribe
Updated over a week ago
How to solve the "We are not able to process your payment [...] at this time" PayPal error
When connecting your own PayPal account, you may encounter this error. It is usually easy to fix: here is how.
Written by
Team Sharetribe
Updated over a week ago
How to solve the "You need to confirm your account” error when connecting a PayPal account
Email, bank account, identity: these are some things to check if PayPal requires a confirmed account from providers in your marketplace.
Written by
Team Sharetribe
Updated over a week ago
Transaction conversations
How to read all conversations and transactions between your users in your marketplace
Your members can discuss with each other in free conversations or during a paid transaction: here is how to track what's happening.
Written by
Team Sharetribe
Updated over a week ago
Online payment system legal aspects
Is Sharetribe's payment system PCI-compliant?
This applies to Stripe and PayPal, the payment gateways available in a Sharetribe marketplace. They are both PCI-compliant.
Written by
Team Sharetribe
Updated over a week ago