Follow these instructions to setup your own domain for your marketplace when using Crazy Domains as your registrar. You will need to configure your DNS records and make your domain name point to Sharetribe servers. Note that it may take up to 48 hours before these changes work across the internet. Also note that there are further manual steps that we need to do on our side in order to complete the setup process, so it is important for you to let us know once you have done these changes.

You can also read the official Crazy Domains documentation, if needed.

You may have to subscribe to a "Premium DNS settings" option to be able to make the following changes.

Please note that the following instructions only applies to marketplaces under a Pro or above subscription.

Instructions for a www subdomain

Follow these instructions to set up your marketplace at a domain like http://www.mymarketplacedomain.com. If you want to use another subdomain (like http://marketplace.mydomain.com), jump down a bit for instructions on how to use other subdomains.

Open your Crazy Domains DNS settings

  1. Log in to your Crazy Domains account. The address depends of your country.
  2. Click on Domains from the top grey menu.
  3. Select the domain you want to configure.
  4. Go to "DNS records".
  5. Scroll down to the "DNS Settings" section.

Configure the DNS records for the www address

  1. Look over the existing "CNAME" records.
  2. If a "CNAME Record" row exists where "Host" is set to "www", edit it and set "Forward CNAME Record" to "proxy.sharetribe.com".
  3. If such a record doesn't exist, click the menu icon on the right and select "Add Record" from the drop-down menu. From the Record type list, select "CNAME Record". Fill in the following fields: "Host" to "www", "Forward CNAME Record" to "proxy.sharetribe.com", "TTL" to "1 hour" (other TTL values work as well).
  4. Save your settings.

Configure the DNS records for the root domain

It's important to also redirect requests sent to your root domain (without "www", i.e. "domain.com").

  1. Look over the existing "A" records.
  2. If an "A record" record exists where "Host" is kept empty, edit it and set the destination field to "52.202.58.6" or "52.202.50.54" (pick the one you prefer!).
  3. If such a record doesn't exist, click on "Add Record". From the Record type list, select "A record". Fill in the following fields: "Host" to "@", "Forward A Record IP address" to "52.202.58.6" or "52.202.50.54" (pick the one you prefer!), "TTL" to "1 hour" (other TTL values work as well).
  4. Save your settings.

Instructions for other subdomains

If you want to setup your marketplace at a subdomain like http://market.mydomain.com (as opposed to http://www.mymarketplace.com), follow these instructions.

Open your Crazy Domains DNS settings

  1. Log in to your Crazy Domains account. The address depends of your country.
  2. Click on Domains from the top grey menu.
  3. Select the domain you want to configure.
  4. Go to "DNS records".
  5. Scroll down to the "DNS Settings" section.

Configure the DNS records for your subdomain

  1. Look over the existing "CNAME" records.
  2. If a "CNAME Record" row exists where "Host" is set to the desired subdomain, edit it and set "Forward CNAME Record" to "proxy.sharetribe.com".
  3. If such a record doesn't exist, click the menu icon on the right and select "Add Record" from the drop-down menu. From the Record type list, select "CNAME Record". Fill in the following fields: "Host" to the desired subdomain, "Forward CNAME Record" to "proxy.sharetribe.com", "TTL" to "1 hour" (other TTL values work as well).
  4. Save your settings.
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