Follow these instructions to setup your own domain for your marketplace when using Domain Discount 24 as your registrar. You will need to configure your DNS records and make your domain name point to Sharetribe servers. Note that it may take up to 48 hours before these changes work across the internet. Also note that there are further manual steps that we need to do on our side in order to complete the setup process, so it is important for you to let us know once you have done these changes.

Please note that the following instructions only applies to marketplaces under a Pro or above subscription.

Instructions for www or subdomain

  1. Click the domain name in the overview and the domain configuration page will appear
  2. At the drop-down-menu in the upper right corner of the domain-configuration-page select your domain.
  3. Overwrite the displayed CNAME with the new one "proxy.sharetribe.com"
  4. Click "verify changes" 
  5. Click "save changes"

Instructions for your root domain

  1. Click the domain name in the overview
  2. In the configuration menu at "DNS settings" tick "IP address (IN A / AAAA)"
  3. Click "Remove line" until only one another line with a IP address is displayed
  4. Overwrite the IP address in the field with 52.202.58.6 or 52.202.50.54
  5. Click "verify changes" 
  6. Click "save changes"

Kindly note it may take several hours until DNS changes will have effect, since it is not possible to change the TTL to 3600 sec.

If you have further questions, don't hesitate to contact Domain Discount 24's support team. You can also contact our support team and we will be happy to help, but you might be able to receive more specialized support from their team.

Did this answer your question?