Follow these instructions to setup your own domain for your marketplace when using GoDaddy as your registrar. You will need to configure your DNS records and make your domain name point to Sharetribe servers. Note that it may take up to 48 hours before these changes work across the internet. Also note that there are further manual steps that we need to do on our side in order to complete the setup process, so it is important for you to let us know once you have done these changes.

You can also read the official GoDaddy documentation, if needed.

Please note that the following instructions only applies to marketplaces under a Pro or above subscription.

Instructions for a www subdomain

Follow these instructions to set up your marketplace at a domain like http://www.mymarketplacedomain.com. If you want to use another subdomain (like http://marketplace.mydomain.com), jump down a bit for instructions on how to use other subdomains.

Open your GoDaddy DNS settings

  1. Log in to your GoDaddy account and open the Account Manager. The address depends of your country.
  2. From the "My account" dropdown menu select "Manage My Domains".
  3. Select your domain.
  4. Select the "DNS Zone file" tab (next to Settings).

Configure the DNS records for the www address

  1. Look over the existing "CNAME (Alias)" records.
  2. If a "CNAME (Alias)" record exists where "Name" is set to "www", edit it and set "Value" to "proxy.sharetribe.com".
  3. If such a record doesn't exist, click on "Add Record". From the Record type list, select "CNAME (Alias)". Fill in the following fields: "Name" to "www", "Value" to "proxy.sharetribe.com", "TTL" to "1 hour" (other TTL values work as well).
  4. Click "Save". It will prompt you to make sure you want to make this change. Hit "Save"/"Accept" to finalize the changes.
  5. Make sure that all changes have been saved.

Configure the DNS records for the root domain

It's important to also redirect requests sent to your root domain (without "www", i.e. "domain.com").

  1. Look over the existing "A (Host)" records.
  2. If an "A (Host)" record exists where "Name" is set to "@", edit it and set "Value" to "52.202.58.6" or "52.202.50.54" (pick the one you prefer!).
  3. If such a record doesn't exist, click on "Add Record". From the Record type list, select "A (Host)". Fill in the following fields: "Name" to "@", "Value" to "52.202.58.6" or "52.202.50.54" (pick the one you prefer!), "TTL" to "1 hour" (other TTL values work as well).
  4. Click "Save". It will prompt you to make sure you want to make this change. Hit "Save"/"Accept" to finalize the changes.
  5. Make sure that all changes have been saved.

Instructions for other subdomains

If you want to setup your marketplace at a subdomain like http://market.mydomain.com (as opposed to http://www.mymarketplace.com), follow these instructions.

Open your GoDaddy DNS settings

  1. Log in to your GoDaddy account and open the Account Manager. The address depends of your country.
  2. From the "My account" dropdown menu select "Manage My Domains".
  3. Select your domain.
  4. Select the "DNS Zone file" tab (next to Settings).

Configure the DNS records for your subdomain

  1. Look over the existing "CNAME (Alias)" records.
  2. If a "CNAME (Alias)" record exists where "Name" is set to the desired subdomain, edit it and set "Value" to "proxy.sharetribe.com".
  3. If such a record doesn't exist, click on "Add Record". From the Record type list, select "CNAME (Alias)". Fill in the following fields: "Name" to the desired subdomain (such as "subdomain"), "Value" to "proxy.sharetribe.com", "TTL" to "1 hour" (other TTL values work as well).
  4. Click "Save". It will prompt you to make sure you want to make this change. Hit "Save"/"Accept" to finalize the changes.
  5. Make sure that all changes have been saved.
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