Follow these instructions to setup your own domain for your marketplace when using United Domains as your registrar. You will need to configure your DNS records and make your domain name point to Sharetribe servers. Note that it may take up to 48 hours before these changes work across the internet. Also note that there are further manual steps that we need to do on our side in order to complete the setup process, so it is important for you to let us know once you have done these changes.

You can also read the official United Domains documentation, if needed.

Please note that the following instructions only applies to marketplaces under a Pro or above subscription.

Instructions for www or subdomain

  1. Go to United Domains and log in your account.
  2. Go the the Manage Domains tab.
  3. In front of your domain, click the "DNS" button in the "Manage" column.
  4. Add a new DNS record with the following information: "www" or your subdomain of choice in the Domain Column, "CNAME Record" under the record column and, "proxy.sharetribe.com" under the value column.
  5. Save.

Instructions for your root domain

  1. Go to United Domains and log in your account.
  2. Go the the Manage Domains tab.
  3. In front of your domain, click the "DNS" button in the "Manage" column.
  4. Click "Add New Record".
  5. Leave the Domain column blank, under the record column select "A record" and under the value column add "52.202.50.54" or "52.202.58.6", you choose.
  6. Save.

If you have further questions, don't hesitate to contact United Domains' support team. You can also contact our support team and we will be happy to help, but you might be able to receive more specialized support from their team.

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