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Users

Users

How to manage users in your marketplace and communicate with them

17 articles in this collection
Written by Team Sharetribe

Who counts as a user?

All who have signed up to your marketplace, accepted the terms of use and confirmed their e-mail address are counted as users
Written by Team Sharetribe
Updated over a week ago

How to add another user as admin

You can have as many administrators as you want and you can make someone else admin from your admin panel. Here's how to do this.
Written by Team Sharetribe
Updated over a week ago

How user reviews and ratings work

Sharetribe offers user reviews and ratings, this article explains how they work
Written by Team Sharetribe
Updated yesterday

How to export the emails and other details of your users to a CSV file

You can easily export the email addresses and other details of your users to a CSV file (that can be viewed in Excel)
Written by Team Sharetribe
Updated yesterday

How to search users in your marketplace user list

If you're looking for a specific user in your marketplace, using the search feature in your admin panel will give you the answer quickly.
Written by Team Sharetribe
Updated over a week ago

How to ban or unban a user from your marketplace

You may want to prevent some users to log in your marketplace, for example if they act against your marketplace's terms.
Written by Team Sharetribe
Updated over a week ago

How does the "Follow" feature work?

With this feature, they will receive email notifications each time the followed user posts a new listing.
Written by Team Sharetribe
Updated over a week ago

What is the "Display name" and how does it work?

What can the display name be used for and how to change the display name
Written by Team Sharetribe
Updated over a week ago

How users can manage their email addresses

If you need to add or remove an e-mail address to your account, this is your article.
Written by Team Sharetribe
Updated over a week ago

How users can delete their account and personal information

Delete your own account or help your users delete their account
Written by Team Sharetribe
Updated over a week ago
Communication

How to configure the automatic newsletter sent to users

How the newsletter work, how to change how often the newsletter is sent
Written by Team Sharetribe
Updated over a week ago

How to define and edit your own email address as the sender of all outgoing emails

With the Pro subscription, you can user your own address as the sender of all emails. Here is how to configure it and edit it if needed.
Written by Team Sharetribe
Updated over a week ago

Send email to (a part of) your users

How to contact your users, or a segment of your users, by email, directly from the admin panel, using the "Send email to users" feature.
Written by Team Sharetribe
Updated over a week ago

How to send mass emails and invitations

Inviting people to join your marketplace is a good way to promote it.
Written by Team Sharetribe
Updated over a week ago

How to have your outgoing email address white listed in Microsoft's email services

Emails sent from your marketplace can be flagged as spam. Microsoft is, in particular, quite sensitive. You can ask them to be white listed.
Written by Team Sharetribe
Updated over a week ago

How to enable the comment feature in your marketplace

As a marketplace administrator, you can enable a commenting feature to allow users to add public comments to each listing.
Written by Team Sharetribe
Updated over a week ago

How to delete a comment

Deleting a comment for a listing
Written by Team Sharetribe
Updated over a week ago